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Training for Students

Training for Students

Here at Queen’s, we have the opportunity to engage daily with cultural diversity, both visible and invisible. If we want to positively embrace the difference in values, behaviours, and beliefs that diversity represents, that is, if we want to be part of an inclusive community, we need to increase our knowledge around cultural difference and similarity … we need to build our skills in engaging with cultural difference … we need to become more interculturally competent. While at university, students  can take part in a wide variety of activities that will build their intercultural competence, and that will prepare them for the world they will live in after they leave Queen’s.  QUIC offers students many opportunities to begin to gain the skills and knowledge that will help them to live and to work more effectively in an intercultural setting.

Training for International Students

Training for Volunteers

 Training to Increase Intercultural Awareness

Training for Study Abroad

Students may also be interested in other training offered through Queen’s:

English Conversation Program Training & Orientation for new volunteers

The English Conversation Program matches peer volunteers with international students or staff who wish to improve their English conversation skills.   Training for program volunteers provides an overview of expectations and boundaries in the program, as well as resources for language and cultural learning. Volunteers are invited to training upon submitting their program application.   New student volunteers are required to attend one of the scheduled sessions. Questions? Please email Additional training is provided online.

 Intercultural Awareness Certificate

QUIC and the Four Directions Aboriginal Student Centre invite students to participate in this five-part series of workshops which will help them to recognize that gaining intercultural awareness requires a commitment to life-long learning. At the end of the training they will be able to:

  • Describe the concept of culture and apply this concept to evaluate their own personal cultures;
  • Identify various dimensions of culture that will help them effectively engage in an intercultural context;
  • Practise various skills that will help them be more effective in intercultural interactions;
  • Recognize their own strengths and challenges when interacting with cultural commonality and difference; and
  • Evaluate their experiences with cultural difference and commonality in order to continue the development of their intercultural competence.
  • Gain greater awareness and understanding of Indigenous culture; and
  • Gain greater understanding and empathy for the lived experience of Western colonialism by Indigenous peoples in the Americas.

Participants must attend five 90 minute workshops, or three 150 minute workshops, in order to receive a certificate. Workshops are repeated in the Fall and Winter Terms. You can see the full schedule here. Space is limited; reserve your place by emailing

Participants are asked to complete the online training Tools for Success in an Intercultural World before registering for the Certificate workshops.

Workshops Descriptions:

  1. Intercultural begins with you: Participants will be introduced to basic concepts of intercultural learning, with an emphasis on the importance of knowing one’s own cultural self as a means to understanding and appreciating the culture of others, and thus gaining intercultural competence.
  2. Between cultures – it takes a skill or two: In this workshop, we will continue to look at dimensions of culture – how we communicate and how we respond to difference – and how they affect our intercultural interactions. Participants will learn Janet Bennett’s Describe-Interpret-Evaluate (D.I.E.) method for dealing with human interactions, as well as possible links between intercultural communication and effective interactions.
  3. Thinking about your intercultural competence – an introduction to the Intercultural Development Continuum: The Intercultural Development Continuum, or IDC, was developed by Dr. Mitchell Hammer; the IDC outlines different stages of intercultural competence, or ‘mindsets’. This workshop will introduce you to the IDC; it will help you to recognize characteristics of the various mindsets identified in the IDC, both in yourselves and in those around you.
  4. Indigenous Culture & Experience – KAIROS Blanket Exercise:  Queen’s Four Directions Aboriginal Student Centre will present an interactive learning experience that teaches Indigenous rights history. The Kairos Blanket Exercise covers 500 years of history in a ninety minute participatory workshop. Participants will take-on the roles of Indigenous and Settler peoples in Canada and experience pre-contact, treaty-making, colonization and resistance.
  5. Indigenous Culture & Experience – Cultural Safety Training: This session is comprised of two parts. The first part focuses on the diversity of Indigenous communities and peoples. Participants explore the concept of self-identity, the context of proper terminology to use when referring or speaking with Indigenous peoples. Participants are also guided to reflect and share their uniqueness, what gifts they carry as individuals, and methods of cross-communication through reflection. The session also utilizes the cultural framework model by taking the group through the Indigenous paradigm and comparing it to the dominant Western society. In the second part, participants explore the concept of issues in urban settings, why Indigenous Peoples choose not to self-identify. The group will further discuss and reflect on their individual stereotypes and biases they carry, along with societal privileges. Participants will also explore the ideology of creating empathetic relationships and collaborating with members of Indigenous communities.
2017-18 Schedule
Series 1 (Fall 2017)

Dates: Thursdays, Sept. 21, Sept. 28, Oct. 5, 12, 19; 2:30 – 4:00 pm each day

Location: QUIC (in the John Deutsch University Centre (JDUC)), Churchill Hall

Series 2 (Fall 2017)

Dates: Saturdays, Nov. 18, Nov. 25, December 2; 1:30 – 4:00 pm each day

Location: QUIC (in the John Deutsch University Centre (JDUC)), Churchill Hall

Series 3 (Winter 2018)

Dates: Tuesdays, Jan. 16, Jan. 23, Jan. 30, Feb. 6, Feb. 13; 10:00 – 11:30 am each day

Location: QUIC (in the John Deutsch University Centre (JDUC)), Churchill Hall

Series 4 (Winter 2018)

Dates: Thursdays, Mar.8, Mar. 15, Mar. 22, Mar. 29, April 5; 2:30 – 4:00 pm each day

Location: QUIC (in the John Deutsch University Centre (JDUC)), Churchill Hall

Participants are asked to attend all the workshops of a single series. All sessions take place in QUIC’s Churchill Hall. Intercultural Competence Certificate Resource List

Intercultural Competency: a free course offered by provides various free online courses offering professional skills training, including an Intercultural Competency module.

OCASP Form 1 Completion for Travellers

With the implementation of the Off-Campus Activity Safety Policy (OCASP), any undergraduate student  travelling across the border is required to complete the OCASP Form 1. This presents some challenges, and QUIC offers training sessions for those travellers whose Form 1 must get finel approval from the QUIC Director. The training walks the traveller through proper completion of each section of the form, as well as the completion of a thorough risk analysis based on the traveller’s destination. Contact the Risk & Responsibility office (  for more information. Session length: 1-2 hours

Poised for Success

Moving from one culture or country to another to study or work often means facing challenges in learning about the new culture and the way things are done. QUIC and partners in Student Affairs offer a variety of workshops on cultural transition skills, maintaining health and wellness, presentation skills, managing stress and anxiety, mindfulness, along with some events to help foster connections and community.  Please inquire by email about what is currently offered.

Online Modules: Tools for Success in an Intercultural World

QUIC has developed “Tools for Success in an Intercultural World” as a series of online training modules that will help you to begin to think about your self in an intercultural context, and will introduce some basic concepts of intercultural learning. Participants wishing to sign up for QUIC’s face-to-face Intercultural Competence Certificate are asked to complete these modules, and confirm their completion when they register for the face-to-face workshops. Begin Tools for Success in an Intercultural World now.

Pre-departure Orientation for Study/Work/Travel Abroad Participants

To support Queen’s participants in their preparations for study, work and travel abroad, QUIC offers an on-line pre-departure orientation. All undergraduate students taking part in Queen’s University sanctioned international activities are required to participate in an on-line pre-departure orientation as part of their enrolment in the Queen’s Emergency Support Program.  All other participants in Queen’s University sanctioned international activities are strongly encouraged to participate. You will receive information on travel logistics, cross-cultural adjustment, health insurance, the Queen’s Emergency Support Program, the Off-Campus Activity Safety Policy and more. Registration: To complete the on-line pre-departure orientation, please enroll in the Emergency Support Program and sign up for a pre-departure in the appropriate section.

Program Emergency Contact Training

The Program Emergency Contact (PEC) is the emergency contact person designated by a faculty, department or group at Queen’s for each program in which a study/work/travel abroad participant may be involved. QUIC provides a training session that prepares these individuals to carry out the required tasks of a PEC (e.g. address the on-going dimensions of the emergency; raise the awareness of the existence of and procedures pertaining to the Emergency Protocol; evaluate and report on the process of addressing the emergency; etc). Contact the Risk & Responsibility office (  for more information. Session length: 3 hours

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