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Arrival in Canada and at Queen’s

Arriving at the Canadian point of entry

Be prepared to produce the following documents on arrival in Canada;

  • passport (with Temporary Resident Visa, if required);
  • letter of introduction from the Canadian visa office (if you have one – not applicable for short-term visitors without study permits);
  • original or copy of letter of acceptance from Queen’s University;
  • proof of financial support;
  • a list of any items which you are sending separately, or which are not cleared personally at the time of your arrival (have the list stamped by immigration, if possible);
  • any other documents that were recommended by the Canadian visa office (if applicable).

Carry these items and all other valuable papers, cash and/or traveller’s cheques on your person rather than in hand or checked baggage.

If you have a letter of introduction from the Canadian Embassy, Consulate or High Commission you must present it to Canadian immigration officials when you arrive.   They will then give you your immigration document (ie. study permit, work permit, etc.).

If this does not happen for any reason, see the International Student Advisors at the Queen’s University International Centre as soon as possible after arrival in Kingston.

The Canada Border Services Agency determines what can and cannot be brought into Canada.

 

Getting to Queen’s University

Most students arrive in either Toronto, Ottawa or Montreal as these are the closest major cities to Kingston.   If you are having difficulty making arrangements to get to Kingston from the airport, visit the ground transport area to seek assistance.

Note: It is important to carry enough Canadian currency to cover immediate costs, as there may be no facility on site where traveller’s cheques can be cashed.   Prices can change without notice.

 

From Toronto

By Air You can fly directly to Kingston through Toronto with Air Canada Express. This option is least expensive when booked as part of your original flight to Canada. Travel from the Kingston Airport to Queen’s will require a taxi.   Taxi’s are generally available after all flight arrivals.

By Bus (direct from airport) There is a direct bus service, operated by Megabus, from the Toronto airport to Kingston and the Queen’s University campus that takes around 4 hours.

Departure times

12:00pm

6:30pm

9:00pm

Departure Locations

Terminal 1: go to Ground Level Post P6

Terminal 3: go to Arrival Level Post C8

Tickets can be purchased online or upon arrival in Toronto on the Arrival Level of the airport at Pacific Western Ticket Kiosks.   In Terminal 1 you will find the kiosk inside at the escalator and at Terminal 3 you will find it outside between area 25 & 27 at curb.   Cost for a one-way student fare is approximately $60.

This bus stops in front of Goodes Hall on the Queen’s University campus.   Goodes Hall is approximately 100 metres west of the John Deutsch University Centre which is home to the Queen’s University International Centre (QUIC).   Queen’s Campus Map

Megabus has a limit of 1 large bag and 1 small carry-on bag on their coaches.  Take this into account when you are planning your transportation between Toronto and Kingston.

By Bus or Train (from downtown Toronto) You can take a shuttle service from Pearson International Airport to downtown Toronto (where you can board a train or bus to Kingston). The shuttle service is much less expensive than a taxi. Ask for a student discount.

The Toronto Transit Commission (TTC) and GO Transit, both public transit services, also offer inexpensive service between Toronto’s Pearson International Airport and downtown Toronto.   You can find more information about the routes and options at the Greater Toronto Airport Authority website.

From downtown Toronto, you can take a bus (through Megabus, or Greyhound Canada) or train (through Via Rail) to Kingston.

Upon arrival in Kingston, local buses and taxis are available from the train and bus stations.  Taxis are more expensive but will take you directly to your destination.

 

From Montreal

By Bus or Train The Montreal public transit service (STM) operates “Express Bus 747″, a shuttle service from Montreal’s Pierre Elliott Trudeau International Airport to the Montreal Central Bus Station. Tickets can be purchased at the currency exchange on the international arrivals level. This service is much less expensive than a taxi.

The Montreal public transit service (STM) also offers service to and from Pierre Elliott Trudeau International Airport with a combination of bus/commuter train/metro.   To get to downtown Montreal, you can catch the #204 East bus at the airport’s Departures entrance on the ground level.   It goes two places, you want the “Gare de Dorval” bus.   From the Dorval train station, you can take a commuter train into Montreal.   Bus schedules for route #204 East are available at the STM website.   Commuter train schedules from the Dorval Train Station are available at the ATM website (direction Lucien L’Allier).   Note that you may also be able to take a Via Rail train from the Dorval Train Station directly to Kingston.

From downtown Montreal, you can take a bus (through Megabus or Greyhound Canada) or train (through Via Rail) to Kingston.

Upon arrival in Kingston, local buses and taxis are available from the train and bus stations. Taxis are more expensive but will take you directly to your destination.

 

From Ottawa

By Bus or Train A shuttle service operates between MacDonald-Cartier Airport and downtown Ottawa hotels.   It departs at the Level 1 curb outside the terminal in the arrivals area.   This is much less expensive than a taxi.

The local bus service operated by OCTranspo also serves the airport.  Route 97 departs the terminal at the curb outside the Arrivals area.   Tickets are available at the “Ground Transportation Desk” located on Level 1 at the centre door of the Arrivals area.   Full information about transportation options from the Ottawa airport to downtown Ottawa can be found at the MacDonald-Cartier Airport website.

Bus service from Ottawa to Kingston is available through Greyhound Canada. Train service is available through Via Rail.   Neither the bus nor train terminals are directly in downtown Ottawa.

Upon arrival in Kingston, local buses and taxis are available from the train and bus stations.   Taxis are more expensive but will take you directly to your destination.

 

Arrival at Queen’s University

During Business Hours

The Queen’s University International Centre (QUIC) is open Monday through Friday from 8:30 am until 4:30 pm.

During late August, early September and early January, QUIC offers extended hours to help provide a safe, comfortable place for new arrivals.   See our  Welcome and Orientation page  for more specific schedules.

We ask that all new students and scholars visit the Centre upon their arrival in Kingston. We have prepared welcome packages containing information about some of the programs and services that we offer as well as services offered by other departments and groups within the University. The packages also include maps of Queen’s campuses, central Kingston and the city bus routes.

 

Evenings and Weekends (without temporary accommodation)

The John Deutsch University Centre (where our office is located) is open 24 hours a day all year. If you have not previously confirmed accommodation there will be signs up on the doors of our Centre listing some potential hotels and bed & breakfasts which you can use for immediate temporary accommodations. To find out more about temporary accommodations before you arrive in Canada, visit our Temporary Housing Page.

Please come to the Centre the next day to receive your orientation package, complete your UHIP registration and get your questions answered.

 

Evenings and Weekends  (for students living in Queen’s residences)

If you will be living in residence for the duration of your time at Queen’s AND have received permission from the Residence Admissions Office to move in, you can check in at the residence desk in charge of your specific residence. These desks are open 24 hours a day, save for Waldron Tower Desk, so even if you arrive in Kingston at 4:00am, you are welcome there as long as you have confirmed with the Residence Admissions office.

Note: You must contact the residence admissions office at reshouse@queensu.ca to confirm your move-in date and whether early move-in is available.

The Queen’s Campus Map and Queen’s Extended Campus Map will help you find these buildings.

  • Victoria Hall Desk (Building 44 on map) is the main desk for: Victoria Hall, Graduate Residence and Harkness International Hall.
  • Leggett Hall Desk (Building 73) is the main desk for: Adelaide Hall, Ban Righ Hall, Brockington House, Chown Hall, Gordon House, Leggett Hall, Leonard Hall, McNeill House, Morris Hall and Watts Hall.
  • Jean Royce Hall Desk (105b on Extended Campus Map) is the main desk for: Jean Royce Hall.
  • Waldron Tower Desk (Building 76) is the main desk for: Waldron Tower.

For further information, please visit Queen’s Residences’ “Moving into Residence?” web page.

Please come to the Centre on the next business day to receive a welcome package, complete your UHIP registration and get your questions answered.

 

Further Questions?

If you have further questions, after reviewing the information above, advising is available (without an appointment) from the International Student Advisors at the Queen’s University International Centre from Monday to Friday between 1:00pm and 4:30pm.